You have a period of 14 calendar days to process the exchange or return.

What are the steps to follow to make the exchange or return:

Contact us through our email info@vesiica.com and tell us the order number, name and the reason why you need to make an exchange or return.

Receipt of the exchange or return:

Once the package has been returned to our offices, it is reviewed by our team. Once validated, we will proceed to refund or exchange the product.

Contact email: info@vesiica.com

Contact address: Sector Pueblos 1 Tres cantos 28760, Madrid