You have a period of 14 calendar days to process the exchange or return.
What are the steps to follow to make the exchange or return:
Contact us through our email firstname.lastname@example.org and tell us the order number, name and the reason why you need to make an exchange or return.
Receipt of the exchange or return:
Once the package has been returned to our offices, it is reviewed by our team. Once validated, we will proceed to refund or exchange the product.
Contact email: email@example.com
Contact address: Sector Pueblos 1 Tres cantos 28760, Madrid