I have placed an order but I have not received any confirmation email, what should I do?
Each time you place an order on our website, you will receive a confirmation email. If you don't receive it, we recommend that you check your spam folder.
If you cannot find it, please contact our customer service team via email at email@example.com.
Can I cancel an order?
Not all shipped orders can be cancelled.
If you wish to cancel your order, please let us know as soon as possible by contacting our customer service. firstname.lastname@example.org we will do our best.
Shipping and Returns
Do you ship to all countries?
We ship internationally. For more detailed information see our shipping and delivery shipping and delivery.
How long do I have to make a return?
You have 30 days to make a return. For more detailed information, please see our return and exchange policy. returns and exchanges.
How do I make an exchange or return?
You have 30 days to make an exchange or return. For more detailed information, please see our return and exchange policy. returns and exchanges.
How do I find out my ring size?
Having trouble finding the right ring size? It's easy! Don't worry, everything you need to know about ring sizes can be found here. you can find it here.
I want to collaborate with VESIICA, who should I contact?
If you would like to represent our brand on social media, offer yourself as a model or publish an article in a magazine, please contact us at email@example.com.
Still have questions? We are happy to help you. Please write to us at firstname.lastname@example.org and we will get back to you within 24-48 hours.